8.3.2012 CFPA has taken significant steps toward developing coalition recruitment tools. In order to establish a clear definition and common vocabulary around the ideal CalFresh client experience, CFPA assembled a fact sheet on client experience to build on client surveys and synthesize various threads into a unified set of recommendations for what the program should look like for all CalFresh clients across the state. This will help Los Angeles County partners compare CFPA’s vision to their organization’s vision.
Additionally, CFPA conducted over twenty-five live observations of different CalFresh enrollment and promotional activities underway across Los Angeles County. By combining these observations into a database, recurring themes and frequent challenges are more apparent. This will enable CFPA to better situate each CBO’s experience in the countywide landscape of outreach practices and enrollment challenges.
View CFPA’s Improving the CalFresh Enrollment Process for Applicants: CFPA Recommendations. link
Contact: Yolanda Anguiano at yolanda@cfpa.net or 23.482.8200 ext. 202
